New Delhi, October 6, 2025: In a bold move to bring transparency and accountability to India’s used car market, CARS24 has unveiled the CARS24 Guarantee powered by PDI a first-of-its-kind initiative that offers INR 50,000 if any critical error is found in its Advanced Pre-Delivery Inspection (PDI) reports.
Powered by CarTruth, CARS24’s proprietary inspection technology, this guarantee makes the company the first in India’s auto sector to financially underwrite the accuracy of its own inspection reports, raising the bar for consumer trust in the used car ecosystem.
A Turning Point for India’s Used Car Market
India’s used car market, already surpassing the new car segment in volume and expected to reach INR 4.5 lakh crore by 2030, has long suffered from lack of transparency. More than 70% of transactions still occur through unorganized channels. However, a data-driven shift is underway and CARS24 is at the forefront.
This festive season alone, the company has seen a 500% surge in PDI bookings, highlighting a growing trend: buyers are moving away from guesswork and toward verified data when evaluating used cars.
“Every maturing market moves from emotion to evidence. The PDI Promise signals that shift for India — it marks the moment when belief in a car’s story will finally depend on data, not on the dealer,” Gajendra Jangid, Co-founder & CMO, CARS24
Bridging the Trust Gap with Global Standards
In developed markets like the U.S. and U.K., services like Carfax and AutoCheck have made pre-purchase inspections and verified histories standard. With the PDI Promise, CARS24 aims to bring Indian buyers closer to those global benchmarks.
The Advanced PDI runs over 300 AI-driven checks, covering:
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Accident and flood damage
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Odometer rollbacks
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Repainting inconsistencies
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Theft or blacklist records
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Incorrect ownership details
The ₹50,000 guarantee applies to critical misses in these areas, offering financial assurance to buyers and pushing the industry toward higher accountability.
Rapid Adoption Across India
Adoption of PDI reports is growing fastest in major metros like Delhi NCR, Bengaluru, Mumbai, and Hyderabad, with Tier-2 cities such as Ahmedabad, Indore, and Chandigarh quickly catching up.
Tens of thousands of customers are now using CARS24’s Advanced PDI as a core part of their car-buying process — a number that continues to grow monthly.
Setting a New Industry Standard
By assigning real monetary value to inspection accuracy, CARS24 is setting a precedent for India’s autotech space. The PDI Promise is more than a guarantee it’s a declaration that truth in vehicle transactions can be verified, standardized, and trusted.